Live Chat
- Individual Analysis for each Live Chat interaction
- Your performance in the Customer Service Audit benchmarked against:
* NZ Live Chat Average in the 2023 CRM Contact Centre Awards
* Best in Live Chat in the 2023 CRM Contact Centre Awards
- Importance/Performance Matrix identifying strengths and weaknesses of your Live Chat team
- Recommendations
PRICING OPTIONS:
5 LIVE CHATS - $850 +GST
7 LIVE CHATS - $1,075 +GST
10 live chats - $1,495 +GST
TO ORDER YOUR REPORT PLEASE EMAIL:
laurie@crmconsulting.co.nz
Please include your name, telephone number and
the Report(s) you would like.