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WELCOME TO CRM CONSULTING
CHECK OUT THE 2024 CRM AWARD WINNERS!
SUPREME AWARDS |
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Under 50 Seats |
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| DIAMOND AWARD 1st Place for Customer Service in NZ (Contact Centre with under 50 seats) |
GOLD AWARD 2nd Place for Customer Service in NZ (Contact Centre with under 50 seats) |
SILVER AWARD 3rd Place for Customer Service in NZ (Contact Centre with under 50 seats) |
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| Fisher Funds | Toyota New Zealand | Ballance Agri-Nutrients | |
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Over 50 Seats |
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| DIAMOND AWARD 1st Place for Customer Service in NZ (Contact Centre with over 50 seats) |
GOLD AWARD 2nd Place for Customer Service in NZ (Contact Centre with over 50 seats) |
SILVER AWARD 3rd Place for Customer Service in NZ (Contact Centre with over 50 seats) |
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| DHL Express (NZ) Limited | Christchurch City Council | 2degrees | |
ONLINE WEB/EMAIL |
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| 1st place for Web/Email Customer Service in NZ |
2nd place for Web/Email Customer Service in NZ |
3rd place for Web/Email Customer Service in NZ |
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| Fisher Funds | Toyota New Zealand | Lifestyle Money | |
INDUSTRY SECTOR AWARDS |
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| AUTOMOTIVE SUPPORT SERVICES | BUSINESS SUPPORT SERVICES | COLLECTIONS | |
| ToyotaNew Zealand | FleetPartners | Lifestyle Money | |
| COMMECIAL SALES & SUPPORT |
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ENERGY RETAIL | |
| DuluxGroup | 2degrees | Genesis Energy | |
| FARMING SUPPORT SERVICES | FINANCIAL SUPPORT SERVICES | INBOUND SALES | |
| Ballance Agri-Nutrients | Fisher Funds | Slingshot | |
| MEMBER SUPPORT SERVICES | NOT-FOR PROFIT SUPPORT SERVICES | PUBLIC SERVICES | |
| TeRūnanga o Ngāi Tahu | Netsafe | Christchurch City Council | |
| RETAIL & ONLINE SUPPORT SERVICES | SALES & RETENTION | TECHNICAL SUPPORT SERVICES | |
| Woolworths | Genesis Energy | Verifone NZ | |
| TELLECOMUNICATIONS HELPDESK: 2degrees TRANSPORTATION SERVICES: DHL Express (NZ) Limited |
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OUTBOUND AWARDS |
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| DIAMOND AWARD 1st Place for Outbound Business to Business Calling in New Zealand |
GOLD AWARD 2nd Place for Outbound Business to Business Calling in New Zealand |
SILVER AWARD 3rd Place for Outbound Business to Business Calling in New Zealand |
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| Genesis Energy | Ballance Agri-Nutrients | TOWER | |
| DIAMOND AWARD 1st Place for Outbound Business to Consumer Calling in New Zealand |
GOLD AWARD 2nd Place for Outbound Business to Consumer Calling in New Zealand |
SILVER AWARD 3rd Place for Outbound Business to Consumer Calling in New Zealand |
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| Fisher Funds | Lifestyle Money | Genesis Manaaki Kenehi | |
FAVOURITE agents of the year VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order) |
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| Aaron Wheeler Toyota New Zealand |
Renee Harris Ballance Agri-Nutrients |
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| Caitlin Netsafe |
SamWijtkamp Fisher Funds |
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| Michelle Tou Lifestyle Money |
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FAVOURITE OUTBOUND agents of the year VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order) |
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| Andrea Harris Fisher Funds |
Molly Stokes TOWER |
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| Andy Crawford 2degrees |
Nash Osillada Genesis Energy |
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| Jae Martin Ballance Agri-Nutrients |
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UPCOMING KEY DATES
Key CRM consulting DATES FOR 2024
CCNNZ/CRM Contact Centre Awards – SOLD OUT
Friday 20th September
Sponsors
Diamond Sponsor
for the CRM Contact Centre Awards
Gold Sponsor
for the CRM Contact Centre Awards
Silver Sponsors
for the CRM Contact Centre Awards
Industry Sector Sponsor
for the CRM Contact Centre Awards
Agents of the Year Sponsor
for the CRM Contact Centre Awards
Customer Retention/Email
for the CRM Contact Centre Awards
Contact Centre Awards Sponsor
for the CCNNZ / CRM Contact Centre Awards Event
