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2024 PRE AUDIT SOCIAL MEDIA BENCHMARK REPORT

Social Media

  • Individual Analysis for each Social Media (Facebook) interaction
  • Your performance in the Customer Service Audit benchmarked against:

          *  NZ Social Media Average in the 2023 CRM Contact Centre Awards

          *  Best in Social Media in the 2023 CRM Contact Centre Awards

  • Importance/Performance Matrix identifying strengths and weaknesses of your Social Media team
  • Recommendations

 

PRICING OPTIONS:

5 SOCIAL MEDIA INTERACTIONS (FACEBOOK) - $850 + GST
7 SOCIAL MEDIA INTERACTIONS (fACEBOOK) - $1,075 + GST
10 SOCIAL MEDIA INTERACTIONS (FACEBOOK) - $1,495 + GST

 

TO ORDER YOUR REPORT PLEASE EMAIL:

laurie@crmconsulting.co.nz

Please include your name, telephone number and 
the Report(s) you would like.