2022 PRE AUDIT SOCIAL MEDIA BENCHMARK REPORT

Social Media

• Individual Analysis for each Social Media (Facebook) interaction
• Your performance in the Customer Service Audit benchmarked against:

          *  NZ Social Media Average in the 2021 CRM Contact Centre Awards

          *  Best in Social Media in the 2021 CRM Contact Centre Awards

• Importance/Performance Matrix identifying strengths and weaknesses of your Social Media team
• Recommendations

PRICING OPTIONS:

5 SOCIAL MEDIA INTERACTIONS (FACEBOOK) - $750.00 + GST

7 SOCIAL MEDIA INTERACTIONS (fACEBOOK) - $995.00 + GST

10 SOCIAL MEDIA INTERACTIONS (FACEBOOK) - $1,395.00 + GST

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