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2024 Results

SUPREME AWARDS

Under 50 Seats

DIAMOND AWARD
1st Place for Customer Service in NZ
(Contact Centre with under 50 seats)
GOLD AWARD
2nd Place for Customer Service in NZ
(Contact Centre with under 50 seats)
SILVER AWARD
3rd Place for Customer Service in NZ
(Contact Centre with under 50 seats)
Fisher Funds  Toyota New Zealand  Ballance Agri-Nutrients 
 

 Over 50 Seats

DIAMOND AWARD
1st Place for Customer Service in NZ
(Contact Centre with over 50 seats)
GOLD AWARD
2nd Place for Customer Service in NZ
(Contact Centre with over 50 seats)
SILVER AWARD
3rd Place for Customer Service in NZ
(Contact Centre with over 50 seats)
DHL Express (NZ) Limited  Christchurch City Council  2degrees 
 
ONLINE WEB/EMAIL
1st place for Web/Email
Customer Service in NZ
2nd place for Web/Email
Customer Service in NZ
3rd place for Web/Email
Customer Service in NZ
Fisher Funds  Toyota New Zealand  Lifestyle Money 
 
INDUSTRY SECTOR AWARDS
AUTOMOTIVE SUPPORT SERVICES BUSINESS SUPPORT SERVICES   COLLECTIONS
ToyotaNew Zealand  FleetPartners  Lifestyle Money 
 
COMMECIAL SALES & SUPPORT
CUSTOMER SUPPORT SERVICES
ENERGY RETAIL
DuluxGroup 2degrees  Genesis Energy 
 
FARMING SUPPORT SERVICES FINANCIAL SUPPORT SERVICES INBOUND SALES
Ballance Agri-Nutrients  Fisher Funds  Slingshot 
 
MEMBER SUPPORT SERVICES NOT-FOR PROFIT SUPPORT SERVICES  PUBLIC SERVICES
TeRūnanga o Ngāi Tahu  Netsafe Christchurch City Council 
     
RETAIL & ONLINE SUPPORT SERVICES SALES & RETENTION TECHNICAL SUPPORT SERVICES 
Woolworths  Genesis Energy  Verifone NZ  
TELLECOMUNICATIONS HELPDESK: 2degrees 

TRANSPORTATION SERVICES: DHL Express (NZ) Limited 
OUTBOUND AWARDS
DIAMOND AWARD
1st Place for Outbound Business to Business Calling in New Zealand
GOLD AWARD
2nd Place for Outbound Business to Business Calling in New Zealand
SILVER AWARD
3rd Place for Outbound Business to Business Calling in New Zealand
Genesis Energy  Ballance Agri-Nutrients  TOWER
 
DIAMOND AWARD
1st Place for Outbound Business to Consumer Calling in New Zealand
GOLD AWARD
2nd Place for Outbound Business to Consumer Calling in New Zealand
SILVER AWARD
3rd Place for Outbound Business to Consumer Calling in New Zealand
Fisher Funds Lifestyle Money Genesis Manaaki Kenehi 
 
FAVOURITE agents of the year VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order)
  Aaron Wheeler
Toyota New Zealand
  Renee Harris 
Ballance Agri-Nutrients 
  Caitlin
Netsafe
  SamWijtkamp 
Fisher Funds
  Michelle Tou
Lifestyle Money
   
FAVOURITE OUTBOUND agents of the year VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order)
  Andrea Harris
Fisher Funds
  Molly Stokes 
TOWER
  Andy Crawford 
2degrees
  Nash Osillada 
Genesis Energy
  Jae Martin 
Ballance Agri-Nutrients