SUPREME AWARDS |
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Under 50 Seats |
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| DIAMOND AWARD 1st Place for Customer Service in NZ (Contact Centre with under 50 seats) |
GOLD AWARD 2nd Place for Customer Service in NZ (Contact Centre with under 50 seats) |
SILVER AWARD 3rd Place for Customer Service in NZ (Contact Centre with under 50 seats) |
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| Toyota New Zealand Limited | Mitsubishi Motors New Zealand Limited | Mercury Inbound Sales | |||||||||||||||||||||
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Over 50 Seats |
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| DIAMOND AWARD 1st Place for Customer Service in NZ (Contact Centre with over 50 seats) |
GOLD AWARD 2nd Place for Customer Service in NZ (Contact Centre with over 50 seats) |
SILVER AWARD 3rd Place for Customer Service in NZ (Contact Centre with over 50 seats) |
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DHL Express (NZ) Limited |
Meridian Energy | Mercury Customer Services | |||||||||||||||||||||
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ONLINE WEB/EMAIL |
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| 1st place for Web/Email Customer Service in NZ |
2nd place for Web/Email Customer Service in NZ |
3rd place for Web/Email Customer Service in NZ |
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| SKY Television | Mitsubishi Motors New Zealand Limited | Toyota New Zealand Limited | |||||||||||||||||||||
INDUSTRY SECTOR AWARDS |
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| AUTOMOTIVE | BANKING & FINANCIAL SERVICES | BUSINESS HELPDESK | |||||||||||||||||||||
| Toyota New Zealand Limited | RaboDirect | Foodstuffs North Island (Service Solutions) | |||||||||||||||||||||
| BUSINESS SUPPORT SERVICES | COLLECTIONS | COMMERCIAL SALES & SUPPORT | |||||||||||||||||||||
| Paymark | Debitsuccess | Meridian Energy (Business) | |||||||||||||||||||||
| CONSUMER GOODS | CUSTOMER SUPPORT SERVICES | ENERGY RETAIL | |||||||||||||||||||||
| Coca-Cola Amatil (NZ) Limited | SKY Television | Mercury Inbound Sales | |||||||||||||||||||||
| MEMBER SUPPORT SERVICES | PUBLIC SERVICES | RETAIL SUPPORT SERVICES | |||||||||||||||||||||
| NZ Automobile Association | Auckland Transport | Countdown | |||||||||||||||||||||
| TECHNICAL HELPDESK | TRANSPORTATION SERVICES | ||||||||||||||||||||||
| Slingshot | DHL Express (NZ) Limited | ||||||||||||||||||||||
OUTBOUND AWARDS |
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| DIAMOND AWARD 1st Place for Outbound Business to Business Calling in New Zealand |
GOLD AWARD 2nd Place for Outbound Business to Business Calling in New Zealand |
SILVER AWARD 3rd Place for Outbound Business to Business Calling in New Zealand |
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| Coca-Cola Amatil (NZ) Limited | Meridian Energy | Mercury Outbound Sales | |||||||||||||||||||||
| DIAMOND AWARD 1st Place for Outbound Business to Consumer Calling in New Zealand |
GOLD AWARD 2nd Place for Outbound Business to Consumer Calling in New Zealand |
SILVER AWARD 3rd Place for Outbound Business to Consumer Calling in New Zealand |
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| Mercury Outbound Sales | Debitsuccess | Meridian Energy | |||||||||||||||||||||
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2017 Results
FAVOURITE OUTBOUND REPRESENTATIVES VOTED BY THE CRM CONSULTING JUDGES (Alphabetical order) |
|
| Aaron Wheeler | Toyota New Zealand Limited |
| Carl Curtis | Mercury Inbound Sales |
| Raewynne Pretty | Foodstuffs North Island |
| Sarah Langton | Fisher Funds |
| Sheryll Bargiacchi | Mitsubishi Motors New Zealand Limited |
FAVOURITE OUTBOUND REPRESENTATIVES VOTED BY THE CRM CONSULTING JUDGES (Alphabetical order) |
|
| Anastasia Clifford | Meridian Energy |
| Andrew Young | Mercury Outbound Sales |
| Deanna Fuifui | Coca-Cola Amatil (NZ) Limited |
| Isobelle Rossiter | Debitsuccess |
| Kim Baldwin | Coca-Cola Amatil (NZ) Limited |