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2021 AWARDS SOCIAL MEDIA BENCHMARK REPORT

Social Media

  • Individual Analysis for each Social Media (Facebook) interaction
  • Your performance in the Customer Service Audit benchmarked against:

          *  NZ Social Media Average in the 2021 CRM Contact Centre Awards

          *  Best in Social Media in the 2021 CRM Contact Centre Awards

  • Importance/Performance Matrix identifying strengths and weaknesses of your Social Media team
  • Recommendations

 

Pricing 

10 SOCIAL MEDIA INTERACTIONS (fACEBOOK) - $1,550.00 + GST